At The Greater Goods we strive to provide amazing quality products that keep our customers coming back. We do however understand that it may not always be right, and online shopping can sometimes prove tricky. please see our returns policy below.
ONLINE: Unfortunately we aren't able to process a refund for a change of mind. If you do not wish to keep a particular items you have ordered, you are more than welcome to return it in its original condition in its original packaging with tags still attached (if applicable), accompanied by the original receipt within 30 days of purchase to receive a credit to use on any future orders (minus freight costs)
Return post is at the customers expense.
SALE ITEMS: No return or credit on items marked ‘sale’ so please choose carefully. (Refund or exchange is still available on promotion sales where a coupon code was used)
PLEASE NOTE; CREDIT NOTES ARE VALID FOR 12 MONTHS FROM ISSUE DATE!
Please send us an email with your order number to organise your return.
*please allow at least 5 working days once received to process return*